FAQ

I have been signed up as a vendor on Rally For Bar and Restaurant what now? 
  • You should be receiving an email from Rally for your Restaurant + Bar with a login. You will then need to log in to the vendor portal. From there, you will need to connect a PayFast account as referenced.
How long will it take for me to get the money?
  • Once you connect your PayFast account, the first payment typically takes about seven days. After that the money for the gift card will become available immediately. 
I know I have sold gift cards but have not connected my PayFast, is that a problem?
  • Nope! The money will be available but remember the first payout takes place after seven days, so you want to connect it as soon as possible.
How do I add products? Or fulfill orders?
  • You don’t need to add products or fulfill orders. We will do all of that centrally. You just need to login to connect your PayFast account.
When will ABI contribute the additional 50% per gift card?
  • This process typically takes one week - once the payments have been verified to be genuine. We want to ensure that we avoid any fraudulent activity. 
How do consumers receive the vouchers?
  • In a few weeks, closer to the end of the isolation, Stella Artois will automatically email out vouchers to everyone who bought them
How will vouchers be redeemed?
  • Vouchers can be redeemed in store
How do I find my restaurant or bar?